Welcome to The Dehati Shop! These Terms & Conditions outline the rules and regulations for using our website and purchasing our products. By accessing this website and placing an order, you agree to comply with these terms.

If you do not agree with any of these terms, please do not use our website.

1. General Information

  • Website Name: The Dehati Shop
  • Company Name: [Your Company Name]
  • Address: [Your Business Address]
  • Contact Email: [your-email@example.com]
  • Customer Support: +91 [your-contact-number]

These Terms & Conditions apply to all users of the site, including customers, merchants, and contributors of content.

2. Products & Services

  • We offer authentic, traditional, and natural products, including jaggery, mustard oil, pickles, murabba, and other organic goods.
  • All products are handmade, organic, and sourced from trusted farmers and artisans.
  • Product availability may vary, and we reserve the right to discontinue any product at any time.

🚫 Misuse of our products is strictly prohibited.

3. Order & Payment Terms

Placing an Order

  • Orders can be placed through our website: [www.thedehatishop.com]
  • Once an order is confirmed, you will receive an email confirmation with order details.
  • The Dehati Shop reserves the right to cancel or refuse any order due to pricing errors, stock unavailability, or suspicious activities.

Pricing & Payments

  • All prices are inclusive of applicable taxes.
  • We accept the following payment methods:
    • Credit/Debit Cards (Visa, Mastercard, RuPay, etc.)
    • UPI & Digital Wallets (Google Pay, PhonePe, Paytm)
    • Cash on Delivery (COD) (Available for select locations)
    • Net Banking
  • Payment Security: We use encrypted payment gateways to ensure safe transactions.

4. Shipping & Delivery

  • We process orders within 24-48 hours of confirmation.
  • Delivery timelines depend on location and courier services.
  • You will receive a tracking number via email after shipment.
  • The Dehati Shop is not responsible for delays caused by logistics partners, natural disasters, or unforeseen circumstances.

For detailed information, refer to our [Shipping & Delivery Policy].

5. Return & Refund Policy

  • We accept returns only if the product is damaged, defective, or incorrect.
  • Customers must request a return within 3 days of receiving the order.
  • Refunds are processed within 5-7 business days after approval.

For full details, visit our [Return & Refund Policy] page.

6. User Responsibilities

By using our website, you agree to:
✅ Provide accurate and updated personal details.
✅ Use our website only for lawful purposes.
✅ Not misuse our content, trademarks, or branding.
✅ Not engage in fraud, hacking, or any illegal activity.

🚫 Any violation of these terms may lead to account suspension or legal action.

7. Intellectual Property Rights

  • All content on this website, including logos, images, text, and graphics, belongs to The Dehati Shop.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
  • Any violations of copyright laws may result in legal action.

8. Limitation of Liability

  • The Dehati Shop is not responsible for any allergic reactions, side effects, or health-related issues arising from our products.
  • We ensure the highest quality, but customers should verify ingredients and suitability before purchase.
  • The Dehati Shop will not be liable for indirect, incidental, or consequential damages.

9. Privacy Policy

  • We value your privacy and do not share your personal information with third parties without consent.
  • For more details, visit our [Privacy Policy] page.

10. Changes to Terms & Conditions

  • We reserve the right to modify these terms at any time.
  • Users are responsible for reviewing updates periodically.
  • Continued use of the website after updates means you accept the changes.

11. Governing Law & Dispute Resolution

  • These Terms & Conditions are governed by Indian laws.
  • In case of disputes, both parties agree to resolve matters through negotiation first.
  • If disputes persist, they shall be settled under jurisdiction of [Your Location’s] courts.

12. Contact Us

For any queries related to these Terms & Conditions, reach out to us:

📧 Email: thedehatishop@gmail.com
📞 Phone: +91 94548 46285
🌐 Website: [www.thedehatishop.com]

Thank you for choosing The Dehati Shop – where tradition meets trust!